CADWorx, CAESAR II & PV Elite: Insider Blog

CADWorx Reinstatement Program (Phase II): Ends December 2011!

CADWorx Reinstatement Program continues, and those that missed the end of the Phase I September deadline, of up to an 80% discount off the price of CADWorx Plant Professional 2012 (plus the standard one-year maintenance), you can still save!

The Phase II of the CADWorx Reinstatement Program offers discount of up to of 70% and is good through December, 2011.This offer, to upgrade to CADWorx Plant Professional, also applies to existing CADWorx Plant and CADWorx/Pipe users who want to move to this full featured and comprehensive solution for intelligent 3D plant design with full AutoCAD® 2009 to 2012 compatibility. 

Warning!! If you do not upgrade by the end of March 2011, you will be subject to standard upgrade fees/penalties AND andy crossgrade fees from CADworx Plant to Plant Professional AND will not be abel to upgrade CADWorx versions older than 2008! 

CADWorx Plant Professional 2012 provides the industry’s most comprehensive and advanced suite of intelligent 3D plant design tools for piping, steel, equipment, HVAC, and cable trays, plus built-in ISOGEN for the automatic creation of isometric drawings. It also includes CADWorx P&ID for the creation of process and instrumentation diagrams and drawings, key deliverables for intelligent plant design. 
 
For a list of the advanced features in CADWorx Plant Professional 2012 compared to earlier versions, visit http://icas.intergraph.com/content/CADWorx-Feature-Matrix.  For a comparison of CADWorx Plant and CADWorx Plant Professional features, visit http://icas.intergraph.com/content/Plant-to-Plant-Pro-comparison. 
 
Phase III discount of 50% will be January through March 2012 (plus one-year maintenance in each case). For details on the CADWorx Reinstatement Program, users should contact the reseller in their region. A list is at http://www.coade.com/dealer.shtml. At the conclusion of phase III of this offer no CADWorx licences before release 2008 will be eligible for upgrade. 

 

Plant Design Solutions Opens New Gulf Coast Office

  
Intergraph announces that Plant Design Solutions, a leading Intergraph authorized CADWorx reseller, committed to its clients’ success, has opened an office in The Woodlands, Texas, USA to service the Gulf Coast region.  Plant Design Solutions is 100% plant focused and has made a long-term commitment to deliver solutions based on CADWorx, the world's best AutoCAD®-based plant design solution.
 
“With this expansions, we look forward to developing strong client relationships by actively providing comprehensive services specifically attuned to each client’s needs,” stated Len Kalmer, president, Plant Design Solutions.
 
“The market has grown dramatically and there is a need in the region for the enhanced level of service and support we provide" explained Carl Adams, vice president, Plant Design Solutions. “It is for this reason we are pleased that Michael Conaway, a CADWorx expert, with more than 30 years of local plant design experience, will also be joining us.”
 
“We are thrilled to see Plant Design Solutions expanding their operations into Texas,” said Rick Allen, senior vice president, Intergraph CAS. “Intergraph works closely with our partners to help them make better decisions that will enable them to grow their business.  We have been happy with the success of Plant Design Solutions in the Eastern USA and Eastern Canada, and are confident that this expansion to Texas will be positive for Intergraph and its clients.”
 
Office details:
 
21 Waterway Avenue
Suite 300
The Woodlands, TX 77380
888-438-3850
http://www.plantdesignsolutions.com/

Alex Timofeyev – Marketing
 

Announcing new Support Organization at Intergraph CAS

We are pleased to outline some positive changes that are being made in the delivery of technical support, beginning on September 8, 2011.  Personally, I am enthusiastic about these changes as I know that they will allow us to continue providing you with the high quality technical support that you have come to expect.

We have done several things to enhance our support capabilities and while there will no doubt be some minor growing pains as we move forward, I am confident that this new arrangement will ultimately benefit all.

First, we have formed a dedicated support team for all of the Intergraph CAS product line.  The core members of this team will be Support Engineers who will be focused solely on customer support.  We believe that this approach will result in better resolution times for your questions and issues.  We are also in the process of expanding this team, adding experienced personnel to the existing staff, so you will be hearing from some new people over the next few months.

In addition, we have recognized that it is critical that we become more structured in how we log and track your support questions.  By doing this, we will be better able to evaluate your ideas for enhancements, ensure that your queries are being answered in a timely fashion, and better evaluate when we need to add staff or modify our processes.  This will also result in improved visibility on the status of your questions or requests than ever before.

In order to implement these changes we will require your input at a simple level.  This will not involve a large time investment and, as already mentioned, it will be to your benefit in terms of quality of support and speed of resolutions.

We will be holding 30-minute online webinars to introduce you to the new system. Please view recorded webinars here. You can also view this webinar's PPT here.

View webinar recording here

To get started or to find out more, please click on the links below:

• Benefits of eCustomer

• How to contact support

• Using eCustomer

• Bug fixes and new features

 

Loren Brown
Director, Technical Support
Intergraph CADWorx & Analysis Solutions
loren.brown@intergraph.com

CADWorx and Analysis University 2011: Managers Day, Monday, September 19th

   
     CADWorx@CAU2011 | CAESAR II@CAU2011 | PV Elite@CAU2011

CADWorx and Analysis University 2011, September 19-21, 2011 is a technical knowledge, user-oriented plant design and engineering conference expanded to include CADWorx, CAESAR II, and PV Elite.

This year we are offering Managers Day attendance for directors and supervisors who are looking at innovative ways increase profitability through improved throughput, performance and accuracy. 

What Managers Day includes:

• Attend keynote presentations,
• Participate in the round-table product discussions,
• Attend Drivers of Success Competition winners panel
• Participate in the opening night social event,
• Attend one-on-one meetings with product owners (please schedule in advance)
• Attend Monday sessions, September 19th.

Managers Day fee is $795! The CAU2011 manager’s day is Monday, September 19^th

To register for Managers Day, visit Managers Day registration page

Job Opening: Technical Support Engineering for CAESAR II, Houston, Texas

Intergraph® CADWorx & Analysis Solutions, Inc., Houston, TX, has an opening for the full-time position of Technical Support Engineer for the company’s Intergraph CAESAR II® Pipe Stress Analysis program.

The qualified candidate will possess a BS degree in mechanical engineering or equivalent. Familiarity with CAESAR II Pipe Stress Analysis software required. Strong oral and written communication skills essential. Familiarity with Microsoft® Excel, Word, PowerPoint, and Outlook desired. Windows® Operating System (XP/Vista/Windows 7) experience desired as some issues are related to customer operating system or network configuration.

Performing technical support for the CAESAR II program includes, but is not limited to, phone and e-mail communication with customers and software re-sellers. Support activities will require that you advise customers on: how to fix to technical problems with the software, hardware configuration, and use of appropriate modeling techniques in CAESAR II. As a technical support engineer you would be required to perform defect reproduction and reporting, software testing, and engineering calculations. Familiarity with ASME piping codes is helpful, but not required.

If you are interested, or know anyone who may be interested, please contact us at: icasjobs@intergraph.com

Intergraph CADWorx Webinar: CADWorx 2011 Sneak Peek (1 of 3): Routing and Self Aware Components, July 27, 12:00PM CDT

with Sonia Delgadillo, Intergraph CADWorx and Analysis Solutions

View the questions discussed at this webinar here.

During this webinar we will take a quick look at the next release of the Intergraph CADWorx Plant Design Suite - CADWorx 2011. We will demonstrate routing options and the new self-aware component feature. Learn how quickly you can add branches as you route your lines, and learn how inline components and sub assemblies are now associated.

Date: July 27, 2010
Time: 12:00PM CDT
Duration: 30 min.
Cost: free eSeminar

Speaker bio: 

Sonia Delgadillo

Sonia Delgadillo is a Senior CADWorx Applications Specialist for CADWorx Solutions at Intergraph CADWorx and Analysis Solutions group. She joined CADWorx and Analysis Solutions group in January 2009 and is responsible for technical product demonstrations, training on CADWorx Plant Professional, CADWorx P&ID Professional, CADWorx fieldPipe and support to CADWorx and Analysis existing dealer channel and clients. She has five years experience teaching designers, engineers, owner operators and EPC firms.

 

Intergraph PV Elite webinar, June 3rd, 8:30AM CDT: Introduction to PV Elite software

with Ray Delaforce, Intergraph CADWorx and Analysis Solutions

During this webinar you will learn how to build a vessel using Intergraph PV Elite pressure vessel analysis software. Discover how PV Elite can help you achieve your project objectives.

Speaker bio: 

 Ray Delaforce

Ray joined Intergraph CADWorx and Analysis Solutions group in 2003. Ray provides technical support in the PV Elite support and maintenance department. His duties include training in the use of PV Elite software both in the United States and abroad.

 

Intergraph CAESAR II User Group, June 3, 2010

Intergraph^® CAESAR II^® User Group - Houston, TX.
Hosted by Intergraph CADWorx and Analysis Solutions group

Date: June 3rd, 2010
New Location: Ashiana Restaurant website
Food: Light snacks and refreshments served
Time: 6:00PM - 7:30PM

Connect with the Houston CAESAR II user community, share knowledge and best practices, and meet with CAESAR II software developers at the CAESAR II User Group - Houston!

CAESAR II User group discussions will include:

• Common errors users make in CAESAR II
• Best practices from CAESAR II developers

CAESAR II Q&A session. the tips discussed in this meeting will be documented and published for the CAESAR II users.

Discussions on future direction of the CAESAR II User Group - Houston, TX

CAESAR II User Group new location:
Houston, Texas. June 3rd, 2009. 6:00PM - 7:30PM
Ashiana Restaurant website
12610 Briar Forest Rd. Houston, TX, 77077 tel: 281-679-5555

Register for CAESAR II User Group here

PV Elite Release 2010

The PV Elite 2010 Release is here. Below is the list of the main enhancements or you can click on the All 2010 PV Elite Release features to view all the features of this release.

Main PV Elite 2010 Enhancements are:

Analysis Highlights:

• ASME Sec. VIII Div. 1 and Div. 2 code updates for '09 addenda
• The WRC Bulletin 297 added to the local analysis options
• The U-Tube Tubesheets per EN-13445 analysis added
• The Kopp and Sayer expansion joint analysis method is added

Productivity Highlights:

• Improved compatibility with Windows 7
• Modeling and analysis of the ear and perpendicular lifting lugs
• MDMT enhancements

View all the features of this release: All 2010 PV Elite release features

Elvira Ballard
Marketing Assistant
COADE, Inc.