Intergraph® CADWorx & Analysis Solutions, Inc., Houston, TX, has an opening for the full-time position of Technical Support Engineer for the company’s Intergraph CAESAR II® Pipe Stress Analysis program.
The qualified candidate will possess a BS degree in mechanical engineering or equivalent. Familiarity with CAESAR II Pipe Stress Analysis software required. Strong oral and written communication skills essential. Familiarity with Microsoft® Excel, Word, PowerPoint, and Outlook desired. Windows® Operating System (XP/Vista/Windows 7) experience desired as some issues are related to customer operating system or network configuration.
Performing technical support for the CAESAR II program includes, but is not limited to, phone and e-mail communication with customers and software re-sellers. Support activities will require that you advise customers on: how to fix to technical problems with the software, hardware configuration, and use of appropriate modeling techniques in CAESAR II. As a technical support engineer you would be required to perform defect reproduction and reporting, software testing, and engineering calculations. Familiarity with ASME piping codes is helpful, but not required.
If you are interested, or know anyone who may be interested, please contact us at: icasjobs@intergraph.com